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Hours
- Mon-Fri 9:00AM - 5:00PM MST
- Except Holidays
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FAQs
Production times vary depending on the decoration type(s), below are approximate timelines for each decoration type. If you have a specific event date please be sure to let one of the team know before you place the order.
Production time starts after your final Mockup approval.
Print: 5-10 Business Days
Embroidery: 10 Business Days
Promotional Items: 15 Business days
These fees are charged per colour and location of print. This is a re-occurring cost, meaning that, if you decide to place another order with us in the future, you will be charged the applicable print set-up fees at this time as well, and every other time following.
Print setup fee $25/color
Full-colour fee $25/location
This is a one-time fee applied to *Embroidery* orders. The fee covers the cost of creating a digital file to run the embroidery machines.
Digitizing fee $50/design.
If you are ordering any clothing items in sizes 2XL and up, there will be a surcharge of $4.50 per item ordered.
If you are providing us with an artwork file that is in vector format (.ai / .eps / and some .pdf files), the Artwork Fee will not be applied. However, if we are receiving your artwork in a low resolution non-graphic design file (.jpeg, .png, etc.), then this fee will be applied to your order. In some cases a high resolution .png will work. When you place an order with us in the future, your artwork will be on file in vector format, therefore, we will not charge this fee again.
Artwork fee $25/design